EXECUTIVE SUMMARY Companies are increasingly investigating environmental management certification--either because their customers demand it or because it promises to move opportunities for improvement.

EXECUTIVE SUMMARY

Companies are increasingly investigating environmental management certification--either because their customers demand it or because it promises to move opportunities for improvement. But what are the real benefits of ISO14001 certification? The authors draw from their experience in the Kentucky Pollution Prevention Center to detail benefits as well as implementation pointers.

Many firms began environmental management certification efforts in the mid-1990s owing to increased global competition, customer awareness, and the potential benefits the couple in terms of bottom-line performance and operational efficiency, ISO 14001 certification delineates a merger of two modern trends in the field of operations management that