Lack of professionalism leaves commonalty skittish about small businesses FOR THE FIRST TIME IN MY CAREER.

Lack of professionalism leaves commonalty skittish about small businesses

FOR THE FIRST TIME IN MY CAREER, I RECEIVED hate mail about a latter article I wrote on printing up business cards (December, "Business Card Chaos," page 124) I look for more of the same for this article, as well, on the other hand I'm seething mad about in what way poorly a couple of home-based businesses have treated me as a client.

First of all, my home-based hairdresser, Paula, ditched me as a client! I don't know for what cause [i]or[/i] reason so if she reads this, maybe she'll be the first to fling hate mail.

sum of two units years ago, I snagged Paula's number from a friend whose hair I admired. I called for athwart a year to get an appointment. Finally, I left a desperate message, and surprisingly, Paula set a spare second to call back to gripe me in. I should have realized this was a guidance to how she ran her business, unless for the next year, I made lengthy monthly treks to her house.

I lov Paula's casual personality and comfortable garage-turned-salon. however she had brutal rules that my friend and I would laugh about--don't cancel or you'll in no degree get another appointment, always work around Paula's schedule, not be late, and always pay in cash. I lasted up living in fear of my hairdresser.

The fateful day came when I cancelled my appointment. I left an apologetic message, begging her to call back to reschedule. I left messages for weeks forward an answering machine with a child's voice, in such a manner I didn't know if I was calling a business or a wrongful number (my friend later confirmed the number). Paula equable promised my friend she'd call. moreover I never heard a cheep from Paula.

My time is valuable, in such a manner now I go to a salon-based hairdresser who makes appointments that are convenient for me--the paying customer.

lease me tell you about the brace home-based handymen who complained that they don't have frequently work, but never called my husband back with the estimates they promised

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